More than a decade after it was acquired by the e-commerce giant, the online shoe purveyor faces stiff competition not only from the brands it offers but from its parent company, with those efforts backlit by the complicated legacy of its former leader, Tony Hsieh.

Brands must look for creative, cost-efficient and sensitive ways to communicate during this difficult time.

VRSNL, operated by Amazon’s Zappos subsidiary, has been quietly selling coveted items like Bottega Veneta’s “Pouch” bag for months, BoF has learned. 

Reading between the lines of Amazon CEO Jeff Bezos' annual letter suggests Zappos could share the same fate as the now-shuttered Quidsi.

The fashion workplace of the future is going to be less centralised, more mobile and more diverse in style and structure.

Bits and Bytes is a weekly roundup of the most important news in the fast evolving fashion-tech space.

Bits and Bytes is a weekly roundup of the most important news in the fast evolving fashion-tech space.

The Amazon-owned clothing and footwear retailer has adopted a new-fangled approach to management. Is it working?