The Business of Fashion
Agenda-setting intelligence, analysis and advice for the global fashion community.
Agenda-setting intelligence, analysis and advice for the global fashion community.
BERLIN, Germany — German online fashion retailer Zalando SE pledged on Thursday to use more brands linked to Black and other minority groups as part of a drive to fight discrimination and increase diversity after an investigation into allegations of racism.
Zalando launched the investigation in June after former Art Director Fernando Torres accused the company of failing to respond to complaints in 2018 about employees who resisted booking Black models and made comments about their skin tone.
The death in police custody of African-American George Floyd has prompted a groundswell of concern about racism around the world, prompting many companies to make pledges to hire more Black staff and clamp down on discrimination.
Zalando said it had been unable to confirm the core allegations and was therefore refraining from disciplinary action, even though it had found instances of language and behaviour it said were perceived as insensitive or discriminatory.
ADVERTISEMENT
It also uncovered and investigated six unrelated complaints, which it said could be categorised as micro-aggressions towards members of marginalised groups and said it was responding by making anti-discrimination and communication training mandatory.
Europe's biggest online-only fashion retailer said it had reviewed its image and influencer guidelines to make sure it continued to champion Black people as well as alternative identities and lifestyles.
It will also invest in diversifying its supplier base to support more Black and minorities brands and has updated guidance on whistleblowing to encourage staff to report discriminatory incidents.
By Emma Thomasson; editor: Mark Potter.
Fast-growing start-ups like Hettas, Saysh and Moolah Kicks created sneakers designed specifically for active women. The sportswear giants are watching closely.
The companies agreed to cap credit-card swipe fees in one of the most significant antitrust settlements ever, following a legal fight that spanned almost two decades.
In an era of austerity on Wall Street, apparel businesses are more likely to be valued on their profits rather than sales, which usually means lower payouts for founders and investors. That is, if they can find a buyer in the first place.
The fast fashion giant occupies a shrinking middle ground between Shein and Zara. New CEO Daniel Ervér can lay out the path forward when the company reports quarterly results this week.