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What Kind of Leaders Do We Need to Be Now?

Kevin Delaney, co-founder and CEO of Charter, shares his insights into employees’ evolving expectations and how leaders need to adapt to secure and retain the best talent.
Kevin Delaney at VOICES 2021.

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While the initial impact of the Covid-19 pandemic manifested in workplaces through budget cuts, layoffs and furlough schemes, the crisis also inspired a widespread re-evaluation of our relationship with work. Amid the so-called “Great Resignation,” Business Insider estimated over 38 million workers quit their jobs in 2021, with many seeking a better balance between life and work, and greater meaning in the work they do.

These evolving expectations are having a profound impact on how leaders have to run their businesses. At BoF VOICES 2021, Kevin Delaney, co-founder and CEO of Charter and former editor-in-chief of Quartz, examined the qualities leaders need to assimilate today.

On this week’s episode of The BoF Podcast, Delaney says: “One question I hear often from leaders is how do they find the right balance between a focus on operational performance of their business and these new expectations of their employees?”

Explore employment opportunities across more than 350 businesses on BoF Careers, The Global Marketplace for Fashion Talent.

This podcast is made in partnership with Shopify.

Further Reading

In the fourth session of BoF’s annual gathering, Harris Reed, Simon Whitehouse, Rafat Ali and others discussed the future of travel, the future of work and the future of gender-free fashion.



Jane Clay, a strategy director at global design and architecture giant Gensler, talks to BoF’s Imran Amed about the office of the future and its role in creating company culture, community and belonging.


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Agenda-setting intelligence, analysis and advice for the global fashion community.
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State of Fashion 2023
© 2022 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions and Privacy policy.
State of Fashion 2023