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Away Raises $50 Million to Build a Better Carry-On Bag

The luggage start-up is winning over investors by promising to disrupt a sleepy consumer category  — and turn a profit at the same time.
Away Lookbook | Source: Courtesy
By
  • Cathaleen Chen

NEW YORK, United States — Direct-to-consumer luggage purveyor Away has been checking off start-up milestones left and right lately: last year, the company opened its first stores, and turned its first annual profit. And now, a $50 million funding round.

Away, founded in 2016 by Jen Rubio and Steph Korey, has fast-tracked a familiar start-up formula — identify a sleepy industry and introduce a fashionable, millennial-friendly online alternative. Success is quickly rewarded: in recent months, beauty products maker Glossier raised $52 million in Series C funding while shaving company Harry’s raised $112 million in Series D funding, and athleisure brand Outdoor Voices raised $34 million in March.

“Because these companies are able to scale a lot faster now, and because the consumer has shifted so much online, the [direct-to-consumer] category has become one that venture capitalists are a lot more open to,” said Eurie Kim, a partner at Forerunner Ventures, one of Away’s three lead investors in its latest round, alongside Global Founders Capital and Comcast Ventures. “There are a ton of opportunities here.”

Luggage is a particularly ripe target. Sales have risen steadily over the last few years, even as accessories categories, like watches and handbags, have had a more uneven track record. Away's sleek and affordable carry-on luggage, easily purchased online, appealed to younger travellers who felt ignored by established brands.

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The popularity of some of its initial offerings helped Away save on marketing costs, allowing the company to turn a profit faster than many other direct-to-consumer brands, Comcast Ventures partner Daniel Gulati said. When shoppers told the company that they wanted a slightly bigger carry-on than its prototype, Korey and Rubio went to multiple airports to measure each airline’s carry-on sizing tool. The result? Their best-selling item, the “bigger carry-on,” which sells for $245. Away says its sales are on track to cross $100 million this year.

Jen Rubio and Steph Korey | Source: Courtesy Jen Rubio and Steph Korey | Source: Courtesy

Jen Rubio and Steph Korey | Source: Courtesy

“A lot of direct-to-consumer e-commerce companies — especially those that are venture-backed — are driving growth through unsustainable marketing costs,” Korey said. “But we feel that it’s important to build a retail business that supported itself.”

It also doesn’t hurt to have “amazing financial stewardship,” said Gulati.

“They haven’t gotten drunk on venture capital and are being disciplined with expenses,” a rare combination of factors among direct-to-consumer start-ups, he said. Since 2016, Away has raised $81 million in funding.

Away plans to use its new funding to open six additional stores this year, for a total of 10, and to expand overseas. The brand is available in 38 countries, including 20 in Europe serviced by a fulfillment center that opened in April, according to Korey.

The company will also branch out from luggage, part of a broader effort to pitch itself to consumers as a travel lifestyle brand. Away publishes a magazine, Here, and last year opened a temporary hotel concept, Chez Away, to coincide with Paris Fashion Week. The pop-up project included collaborations with Madewell and Pop & Suki, and featured amenities like in-house tattoo artists and manicurists.

Rubio said the brand is planning more projects like this, intended to reinforce the message to “make travel easier.”

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“It could be anything from hotels to booking sites and airlines,” Rubio said. “When we think about hotels [for example] there are many ways we can make that come to life, whether it’s something we do ourselves or through strategic partnerships.”

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