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Bulgari CEO Expects to Recover Lost Sales Within Two Years

The LVMH-owned luxury jewellery company is betting on a recovery in consumer demand, especially in countries like China which has seen an uptick in domestic spending.
Bulgari store | Source: Shutterstock
By
  • Bloomberg

ROME, Italy — Bulgari Chief Executive Jean-Christophe Babin said he expects the LVMH-owned jeweller to recover most of the sales it lost due to the Covid-19 pandemic over two years.

“I’m confident that over a period of 24 months, we will have recovered most of what was lost during Covid,” he said in a Bloomberg TV interview. “In our business, it’s never lost, it’s more postponed.”

The chief executive also said he’s sticking to a plan to expand a line of luxury hotels despite the coronavirus outbreak. Within the next two to three months, the brand will announce plans for further openings, including the first in the US, he said.

The pandemic “doesn’t change our strategy an inch,” he said.

The Roman brand — synonymous with some of the extravagant pieces Elizabeth Taylor wore on the set of Cleopatra — was bought in 2011 by LVMH, in what was then its biggest acquisition. Billionaire owner Bernard Arnault is now following that up with LVMH's $16 billion bid for Tiffany & Co., set to close this year.

Jewellery Slump

LVMH’s revenue from watches and jewellery suffered a 26 percent drop in the first quarter, the steepest slump for any of its product categories. The decline reflects the segment’s reliance on physical boutiques that sell products like $2,300 Colosseum-inspired B.Zero1 rings and $18,200 snake-like Serpenti Tubogas watches.

Babin said Bulgari saw triple-digit growth rates in e-commerce, but online represents less than 10 percent of total revenue.

“It does help, but certainly doesn’t offset the closure of our stores,” he said.

The consumer demand recovery has been “beyond belief” in countries like China and South Korea after 10 weeks of shutdowns, according to the chief executive.

Babin expects a "boom in China," following a strategy by the local authorities to encourage more and more domestic spending. The mainland is promoting luxury consumption as Hong Kong loses popularity with Chinese tourists in recent years because of protests against Beijing's attempt to control the independent territory.

Bulgari is also noticing positive signs of recovery in Germany. “They are compensating since April what they couldn’t buy in the first quarter,” Babin said, adding that jewellery is less exposed to seasonality than fashion.

Shares in LVMH fell as much as 1.8 percent in Paris. They have dropped 3.6 percent this year.

After reopening a property in Rome, Bulgari has four locations under construction, which will bring its roster up to 10. By 2026 or 2027, the brand aims for 20.

The jeweller is expanding in hotels despite dire forecasts for luxury travel this year. McKinsey recently predicted demand for hotel stays in the US may only return to pre-pandemic levels in 2023, while the luxury segment will have the slowest recovery.

Bulgari plans to add a second Italian hotel in Rome in 2022, having secured a property near its flagship store on via Condotti. The brand is set to open a hotel in Paris next year, a stone’s throw from the headquarter of its parent company. Bulgari also plans openings in Moscow and Tokyo in 2022 and 2023, respectively.

The first US hotel will be in Miami, Los Angeles or New York, Babin said.

By Francine Lacqua, Flavia Rotondi and Angelina Rascouet

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