This week, with luxury in the spotlight, everyone will be talking about Burberry and Richemont's annual results.

Far from replacing the personal, face-to-face service at the heart of the luxury shopping experience, new technologies and digital channels are giving brands engaging and creative ways to enhance their customer relationships.

WeChat’s role connecting brands with Chinese shoppers is evolving fast as it introduces features like e-commerce aggregation and integrated clienteling platforms.

This week, Versace and Alexander McQueen named new CEOs, following changes at the top of Chanel, Ferragamo and Burberry. In a sector known for favouring seasoned insiders, non-traditional picks with outside perspectives remain rare.

For luxury shares, the early 2000s offer a guide to the present moment. But this time around, things may be much worse, writes Pierre Mallevays.

The Italian transforming Britain’s biggest luxury brand is confident at last: ‘It’s a big company to move, but now I feel the boat is in the water.’

Whether or not brands keep doing business in Russia is largely being driven by logistical challenges rather than moral commitments.

As the Covid-19 crisis recedes, Pierre Mallevays examines the life, death and rebirth of fashion week.