CEO Talk

H&M’s Global Leader for Inclusion and Diversity on the Company’s Next Steps

14 January 2020 • By Chavie Lieber

H&M Group’s Annie Wu reveals the challenges of delivering change after a crisis and the need for companies to streamline existing diversity and inclusion initiatives into a unified framework before tailoring the global strategy to each market region.

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H&M’s Global Leader for Inclusion and Diversity on the Company’s Next Steps

Nordstrom CEO on the Store of the Future

13 January 2020 • By Lauren Sherman

A fourth-generation member of the Nordstrom family, Pete Nordstrom is rolling out more of the American department store’s smaller formats in a bid to optimise the omnichannel experience by reducing friction and harnessing the power of the local neighbourhood.

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Nordstrom CEO on the Store of the Future

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Mastering the McQueen Challenge: How to Grow a Young Luxury Business

4 March 2019 • By Imran Amed

Parent company Kering aims to turn Alexander McQueen into a billion-euro brand. Chief executive Emmanuel Gintzburger lays out the game plan.

Parent company Kering aims to turn Alexander McQueen into a billion-euro brand. Chief executive Emmanuel Gintzburger lays out the game plan.

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Mastering the McQueen Challenge: How to Grow a Young Luxury Business

Can Tiffany Boost Its Gen-Z Cred?

21 January 2019 • By Lauren Sherman

Tiffany & Co. chief executive Alessandro Bogliolo talks to BoF about improving the jewellery sector’s traceability record, mining data to build digital customer profiles and finding the right balance between design novelty and brand consistency.

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Can Tiffany Boost Its Gen-Z Cred?

Asos CEO on the Next E-Commerce Frontier

14 January 2019 • By Robb Young

As the next big e-commerce battle begins, Asos chief executive Nick Beighton finds himself in a race to build the best ‘conversational interfaces’ and turbo-charge customer experience with AI.

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Asos CEO on the Next E-Commerce Frontier

Macy’s CEO on Reinventing the Store

9 January 2019 • By Imran Amed

In a bid to thwart off-price competitors and refresh the store experience, Jeff Gennette is focused on removing pain points and friction while tapping into the magic of radiated sales.

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Macy’s CEO on Reinventing the Store

Balenciaga CEO on Brand Activism

8 January 2019 • By Imran Amed

Cédric Charbit believes that brands need to integrate social commitments into their strategies and focus on attracting community members, even if they are not paying customers.

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Balenciaga CEO on Brand Activism

The chief executive of Rent the Runway reveals the reason why industry leaders keep underestimating the fashion rental market and why this market works for consumers who refuse to be ‘ripped off.’

Rent the Runway CEO on Underestimating the Fashion Rental Market

7 January 2019 • By Lauren Sherman

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Rent the Runway CEO on Underestimating the Fashion Rental Market

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Seizing the India Opportunity

4 January 2019 • By Robb Young

The chief executive of the fashion division of Reliance Industries, India’s largest private sector conglomerate with consolidated turnover of $63 billion, talks about seizing opportunities in the fastest-growing major economy in the world.

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Seizing the India Opportunity